Privacy Policy

Who is responsible

For the app itself, the controller is #GrowWithNature s.r.o., Zámostní 1155/27, 710 00 Ostrava – Slezská Ostrava, Czech Republic, Company ID 22588345, registered in the Commercial Register, file no. C 98719 (Krajský soud v Ostravě), support@jobsay.eu.

For the data you enter about your customers, you are the controller and we act only as your processor.

What stays on your iPhone

Customers, sites, equipment, visits, photos, voice recordings, checklists, reports and invoices are stored on your device.

Dictation is transcribed on the device. Recordings are never uploaded.

If you use no online function, no personal data of your customers leaves the phone at all.

What leaves the phone, and when

Team (only if you create or join one): customers, sites, equipment, appointments, visits including photos and PDFs, the company profile and invoices are stored on our server so the team can share them. Invoices are visible only to the owner.

The customer's report link (only if you create one): the finished PDF and a short summary of the report are stored on our server. Anyone with the link can open it; the link is not listed anywhere and search engines are asked not to index it. The link expires after 24 months at the latest, or when you delete it in the app. We also record the first time the report was opened, so you can see whether the customer read it.

Cloud AI (only when your iPhone cannot write the report itself, for example in Czech or Slovak): the dictated text, the equipment type and the languages are sent through our server to Anthropic, which returns the structured report. We deliberately do not send the customer's name, address or contact details. Nameplate photos are sent only when you use “Scan nameplate”. Nothing is sent until you allow the cloud AI in the app; you can switch it off any time in Settings › Cloud AI.

Speech recognition (iPhone and iPad): dictation is turned into text on the device whenever it can recognise your language there (with a keyboard for that language and Dictation turned on in Settings). If it cannot, the speech is recognised by Apple’s speech recognition service; Jobsay tells you once and shows how to keep it on the device. We never receive the recording for this.

Subscriptions: when you buy Premium or Team, the app sends proof of purchase to our server so it can unlock the plan — on iPhone the receipt signed by Apple, on Android the Google Play purchase token, which we check with Google. We store the subscription identifier and its expiry, not your payment details.

How the app is used

The app counts a few milestones of its own: the first launch, finishing the setup, the first and third completed report, the first PDF created, opening the price list, starting a trial, a purchase and switching off renewal, and whether you opened the app in week one, two, four and eight after installing. Each milestone is sent once per installation to our own server (Konverzní start), together with the app version, the interface language, the country from your phone's settings and the week the installation began.

No device or user identifier is sent and the server does not store the IP address, so these figures cannot be linked to you or to anything you have written in the app. Nothing from your customers, photos, recordings or reports leaves the phone, not even their length. We use no third-party analytics, and sample data is not counted.

Messages in the app. The app asks our server whether there is a message for it, such as a notice about an outage or an offer. It sends only the app name, the platform, the language and the version; the phone decides what to show, so your subscription status and the age of your installation never leave it. We record only that a message was shown, that you tapped it or closed it, and that message's number.

If you switch off your subscription, the app asks once what you were missing. The answer is a choice from a few ready-made options, sent without any identifier, and you can decline it. The reminder two days before the trial ends is scheduled by the phone itself and nothing is sent anywhere because of it.

E-mail, if you give us one

After your first completed report the app offers you a sample service report and a few tips; the offer is also in Settings. If you ask for them, we use your address to send them to you. The app itself does not store the address; it stays on our server.

News and offers follow only if you tick a separate box, which starts unticked. You then confirm the address by replying to an e-mail, and you can unsubscribe from any later message with one tap. You get the sample report even without that consent; the box is only about what comes afterwards. The legal basis is your consent, and we pass the address on to nobody.

What we never do

No account, no e-mail address and no password are needed to use Jobsay.

We do not sell data, the app uses no advertising or tracking networks, and we do not build profiles of you or your customers. On the jobsay.eu website, advertising measurement runs only with your consent — see Advertising measurement.

Your reports and dictation are not used to train AI models.

What the server stores about the device

A random installation identifier created by the app. It is not tied to your name, your Apple or Google account, or your phone number.

Counters of how many AI reports and report links were created, so the plan limits can be enforced.

For protection against abuse, the number of new registrations from an IP address per day. The IP address itself is not kept in our database beyond this short-term counter.

Who processes data for us

Cloudflare, Inc. — the server, the database and the file storage (worldwide edge network, with standard contractual clauses).

Anthropic PBC — the AI model that structures dictated text, only for the cases described above. Data sent through the API is not used for training.

Apple Inc. — the App Store handles purchases on iPhone and their verification.

Apple Inc. — speech recognition for languages the device cannot recognise by itself (see above).

Google Ireland Limited — Google Play handles purchases on Android; we ask Google to confirm that a purchase is valid.

Google Ireland Limited — measurement of our advertising on the website, only after you agree.

IPinfo Inc. (USA) — working out the country and the connection provider from the IP address for the website statistics.

How long we keep data

Report links: up to 24 months, or until you delete the report link in the app.

Team data: until the team owner deletes the team in the app (Settings › Team › Delete the team). When you leave a team, your name is removed from our server. Deletions in the app are synced to the server.

Limit counters: a few days to about forty days.

Text sent to the AI is processed for the request and is not stored by us afterwards.

The e-mail address, if you give us one: until you unsubscribe or ask us to delete it. The app milestones contain no identifier, so they cannot be matched to a person; we keep them as aggregate figures.

Your rights

You can ask for access to your data, correction, deletion, restriction of processing, a copy in a portable format, or object to processing. Write to support@jobsay.eu and we will answer within one month.

In the app you can export all your data (Settings › Export all data) and delete everything on the device (Settings › Delete all data on this device).

You can also complain to a supervisory authority; in the Czech Republic it is the Office for Personal Data Protection (uoou.gov.cz).

Website statistics (jobsay.eu)

The jobsay.eu website keeps its own visit statistics, without cookies and without storing anything in your browser. It records the pages visited, taps on buttons, reading time, the type of device and browser, where the visit came from, and the IP address shortened by its last part. A visit is told apart by a fingerprint that changes every day and cannot be used to recognise you on your next visit or on another website. We process the data ourselves on our own servers, do not pass it to advertising networks and keep it for no longer than 14 months. We keep the statistics in Konverzní start, which is also our own system. To work out the country and the connection provider, we send the full IP address to IPinfo to look up; it returns only the country and the provider's name, and what we then store is only the shortened IP address. The legal basis is our legitimate interest in knowing how the website is used. The Jobsay app does not send these statistics.

Advertising measurement on jobsay.eu

When we advertise Jobsay, the website loads Google's measurement tag (Google Ads, and Google Analytics if we turn it on). Until you answer the bar at the bottom of the page, the tag runs with all storage denied: it sets no cookies and is not used for personalised advertising. If you agree, it may store cookies in your browser and report to Google that your visit led to a tap through to the App Store or Google Play. If you decline, it stays denied. Your answer is kept in your browser so that you are not asked again, and you can change it at any time with “Cookie settings” in the footer. Recipient: Google Ireland Limited; legal basis: your consent. If you arrive from an ad, the campaign identifiers in the link are kept for the duration of your visit and added to the Google Play link when you tap through, so that we can tell which campaign led to an installation. The Jobsay app contains no advertising measurement.

Children

Jobsay is a professional tool for adults and is not directed at children.

Changes

We may update this page. The date at the top shows when it changed; significant changes are announced in the app.